On behalf of the Northern California Concierge Association (NCCA), I extend a warm welcome for your visit to San Francisco and the Bay Area.

The Northern California Concierge Association is an unincorporated, non-profit professional organization of hotel-employed concierge that promotes the opportunity for professional growth, education, and development for our members.

Our growing membership of 130 concierge represent over fifty top hotels, resorts, and country inns from throughout the San Francisco Bay Area from the cities of San Francisco, Napa, Healdsburg, Sonoma, Berkeley, Half Moon Bay, Menlo Park, Burlingame, Monterey, Carmel, and Pebble Beach.

Through our internal interaction and shared experiences, our NCCA member concierge are well equipped to assist guests with recommendations and advice for dining and activities that will lead to an unforgettable travel experience.  Keep an eye out for our NCCA logo on lapel pins worn by our member concierge and you will be assured you are in good hands.

Here’s wishing you an exciting and memorable stay in the Bay Area, we look forward to serving you and welcoming you back for future visits.  

Graciously yours,

Caroline Jewell
President, Northern California Concierge Association
Member, Les Clefs d’Or USA
The St. Regis, San Francisco